Privacy Policy
Thank you for visiting Orderocks Your privacy is important to us. To better protect your privacy, we provide this privacy policy (“Privacy Policy”) explaining our online information practices and the choices you can make about the way your information is collected and used at this Site.
WHO WE ARE
Orderocks, the best online grocery store, has taken on the responsibility of tailoring shopping experiences to meet the unique needs and preferences of customers, particularly in the realm of Indian culture. Recognizing that personalization extends beyond a niche demand to become an essential requirement due to the diverse cultural landscape, Orderocks has successfully deciphered the formula for achieving this at scale. Leveraging profound insights into cultural needs and the nuances of E-Commerce, Orderocks stands at the forefront of innovation. In the world of Indian online grocery, Orderocks shines brightly, offering Indian grocery home delivery services tailored to the specific tastes and requirements of customers. Furthermore, in the culinary realm, including Indian restaurants, Orderocks is recognized as a top destination, particularly noted among the top Indian restaurants in USA. As Orderocks continues to pave the way forward, it embraces the sentiment that the future has arrived, dedicating itself to ongoing innovation and excellence.
INTRODUCTION
This is the privacy and cookies policy for Orderocks.com and our associated services both online and offline as well as through email communications that we send to you (together, the Site). The Site is operated by Orderocks (we, us and our). “You” or a “user” refers to any individual who visits or otherwise uses the Site, you are accepting and agreeing to the practices outlined in this privacy and cookies policy. We are committed to protecting your privacy online. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have. By using the Site, you consent to the collection and use of information in accordance with this privacy policy. We reserve the right to change this privacy policy from time to time by changing it on the Site.
CONSENT AND MODIFICATION
By using this Site, you consent to the terms of our Privacy Policy and to Orderocks processing of Personal Information for the purposes set forth herein. If you do not agree to this Privacy Policy, please do not use our Site. We reserve the right, at our discretion, to change this Privacy Policy at any time, which change will be effective 30 days following posting the revised Privacy Policy on the Site. Your continued use of our Site 30 days following such posting means you will accept those changes.
INFORMATION YOU PROVIDE TO US
When you use our Services, we may ask you to provide information:
By which you may be personally identified, such as name, age, gender, postal address, delivery address (if different), email address, telephone number, mobile number, fax number, payment details, payment card details or bank account details (“personal information”).
That is about you but individually does not identify you, such as product orders, frequency of orders and other statistics.
We need this information to allow you to place your order for a product, to process payment, and to inform you when the product will be delivered, and to deliver the product to you. We may also use your data to manage our Services and detect any fraud or abuse of the Services.
Your actual order details may be stored by the Services. You may access this information by logging into your account on the website or the App, where you can view the details of your orders, access or change any details pertaining to address or bank account, and manage your newsletter subscription.
AUTOMATIC INFORMATION COLLECTION
When you download, access, and use the Services, it may use technology to automatically collect:
Usage Details. We may automatically collect certain details of your access to and use of the Services, including order details, and communications or resources that you access and use through the Services.
HOW WE USE YOUR INFROMATION
o We use information that we collect about you or that you provide to us, including any personal information, to;
o Provide you with the Website and the App, and their contents, and any information, products or services that you request from us;
o Fulfill any other purpose for which you provide it;
o Give you notices about your account;
o Carry out our obligations and enforce our rights arising from any contracts, including for billing and collection;
o Notify you when App updates are available;
o Notify you of changes to any products or services we offer or provide though our Services.
o The usage information we collect helps us to improve our Services and to deliver a better and more personalized experience by enabling us to;
o Estimate our audience size and usage patterns.
o Store information about your preferences, allowing us to customize our Services to your individual interests.
o Speed up your searches.
o Recognize you when you use the Services.
NON-PERSONALLY IDENTIFIABLE INFORMATION
Additional information that is collected might include, for instance, browser and device information; App usage data; information collected through cookies, pixel tags, and other technologies; demographic information and other information provided by you; or aggregated information. We use this information to facilitate our operation of the Sites and for other purposes described below.
RECEIPT AND COLLECTION OF INFORMATION
We receive and/or collect information from you in the following ways:
General Information
We do not currently require you to provide Personal Information in order to have access to general information available on our Site.
Content Downloads
We offer you the opportunity to download certain content( archive files , video, image, data, text, documents, or other content ) from the Site without charge. If you choose to do so, you may first be required to provide certain Personal Information (for example, by completing an online purchasing and pricing form), such as your name, email address, phone number, job title, company name, country, etc.
PURCHASES
If you choose to purchase a service or product from us we will require sufficient information from you to complete the transaction. Such information could include a credit card number and related account and billing information, invoice related information, and other data required to process the order. We may also update such data should you grant us permission to bill you or your credit card for recurring charges, such as monthly or other types of periodic payments. We may use the tools, software or services of third-party service providers to process transactions on our behalf (but we require that these parties agree to comply with this Privacy Policy). All information of this nature is maintained by us in a secure database and transmitted across the Internet from you to us using secured transmission encryption. Except as set forth herein, we will not share your financial Personal Information with any third person or entity.
We may provide you, via the Site, with the opportunity to contact us, receive a Orderocks newsletter or participate in conferences, webinars, or special promotional or other programs (collectively “Events”). In order to participate in any of these Events, you will be required to provide certain Personal Information which may include your name, company, job title, address, email address, and phone number.
COOKIES AND OTHER TRACKING TCHNOLOGIES
Some of our Site pages utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about Site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Site user. You may block cookies, or delete existing cookies, by adjusting the appropriate setting on your browser. Please consult the HELP menu of your browser to learn how to do this. If you block or delete “cookies” you may find the usefulness of our Site to be impaired.
LOG FILES
Like many other websites, this Site may make use of log files. The information inside the log files includes the IP address from which you access the Site, the type of browser and operating system you use to access the Site, the date and time you access the Site, the pages you visit, and the addresses of pages from where you followed a link to the Site. We may use such information to analyze trends, administer the Site, track user’s movement around the Site, and gather demographic information. Such information is not linked to any information that is Personal Information, with the exception of the IP address which might be used to identify spamming attempts.
Orderocks also uses web analytics services, which currently include Google Analytics. Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies and similar technologies to analyze how users use the Site. The information generated about Site usage (including your shortened IP address) is transmitted to Google. This information is used to evaluate visitors’ use of the Site, compile statistical reports on Site activity, and provide other services related to the Site and internet use. Google may also collect information about Site visitors’ use of other websites.
THE WAY WE USE ANONYMOUS INFORMATION
We may use Anonymous Information (as defined below), or disclose it to third party service providers, to improve our services and enhance your experience with the Site and its services. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our Site and services.
CHOICE
You may choose whether or not to provide Personal Information to Orderocks. The notices we will provide where Orderocks collects Personal Information on the Site should help you to make this choice. If you choose not to provide the Personal Information we request, you can still visit many parts of the Site, but you may be unable to access certain options, offers, and services that involve our interaction with you.
COLLECTION OF INFORMATION BY THIRD-PARTY SITES
Our Site may use a reputable third party to present or serve advertisements that you may see at our Site. These third party ad servers may use cookies, web beacons, clear gifs or similar technologies to help present such advertisements, and to help measure and research the advertisements’ effectiveness. The use of these technologies by these third party ad servers is subject to their own privacy policies and is not covered by our Privacy Policy.
INFORMATION WE SHARE AND WITH WHOM
We shall not share your personal information with any third parties without your explicit consent. We view protection of your privacy as a very important principle and we understand clearly that you and your personal information is one of our most important assets.
When you use the Services, we may pass your name and address on to a third party in order to make delivery of a product to you (for example our courier or supplier). We may also share your data with our parent company, and you further authorize the parent company to use this information to sell products to you directly or indirectly.
We will not use your financial information for any purpose other than to complete a transaction carried out by you. We do not rent, sell or share any of your personally identifiable information to third parties, with the exception of the following cases:
To help detect and prevent identity theft, fraud and other such potential illegal actions.
To law enforcement agencies if required to do so by law or when we believe such disclosure to be reasonably necessary to respond to subpoenas, court orders, or other legal processes.
To law enforcement officers, third party rights owners, or others when we believe such disclosure is reasonably necessary to enforce our Terms or Privacy Policy or protect the rights, property or personal safety of our users or the general public.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
You can review and change your personal information by logging into the Website or the App and visiting your account profile page. You may also send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
PAYMENT PROCESSING
Payment processing Payments made on the Site are made through our payment gateway provider, Square. You will be providing credit or debit card information directly to the payment gateways which operates a secure server to process payment details, encrypting your credit/debit card information and authorizing payment. Information which you supply to payment gateways is not within our control and is subject to their own privacy policy and terms and conditions.
LINKS TO OTHER SITES
Our Site contains links to other sites. Other sites may also reference or link to our Site. We are not responsible for the privacy practices or the content of such other sites.
CHILDREN’S PRIVACY
The Site is not intended for or structured to attract children under the age of 18. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 18 years of age.
DATA SECURITY
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and tax information will be encrypted.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App.
Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
CHANGES TO THIS PRIVACY POLICY
We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy on this page with a notice that the privacy policy has been updated. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting this privacy policy to check for any changes
OREROCKS: YOUR LEADING CHOICE FOR INDIAN ENTERPRISES IN USA
Elevate your Indian enterprise with Orderocks, the ultimate comprehensive shopping solution designed specifically for the USA market. With seamless support for a variety of Indian businesses including Indian grocery stores, Indian restaurants, parlors, realtors, attorneys, and more, Orderocks serves as your pathway to success.
Discover the convenience of Indian grocery home delivery and browse through our wide selection of products at our online Indian grocery store. From spices to specialty items, we serve as your all-in-one food destination with same-day delivery options for maximum convenience. Enhance your shopping journey with Orderocks and experience the simplicity of ordering Indian cuisine online in the USA. Join us today and transform the way you shop!
QUESTIONS AND CONTACT INFORMATION
To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected]
